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Tshepo M
1 reviews | Active since Jan 2013
13 Oct 2020, 11:03
BUNCH OF *********** CLOWNS
I spoke to Nomsa Gama about why my device was not delivered on Friday 9th October as promised. Instead all I got was a sarcastic answer and got told about "escalation" , this seems to be vodacom's catch phrase to tell customers to **** off I told the agent that I would like to cancel the contract and she did not seem bothered , so much for customer care
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Vodacom's replyOfficial
13 Oct 2020, 11:09Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Oct 2020, 11:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Tshepo M's updateReviewer Update
13 Oct 2020, 11:15I doubt... if you couldn't even get my address correct I am surprised your agents can even breathe let alone talk
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Tshepo M's update13 Oct 2020, 11:15
Reviewer Update
I doubt... if you couldn't even get my address correct I am surprised your agents can even breathe let alone talk