tJ
taufeeq J

1 reviews | Active since Feb 2011

22 Jul 2015, 09:20

Bunch of idiots

So after receiving a migration quote i was unhappy with i called the 111 call centre, who said they cannot assist and i must contact the 155 call centre which is the data centre. They also could not assist and said i must call *** when i eventually got through i was so fed up with all the useless people and to my disbelieve the lady also could not help but was actually so rude and through the phone down in my face! Vodacom is definitely lacking in educated staff and needs to wake up regarding customer care

0
Replies (1)
Vodacom
Vodacom's reply22 Jul 2015, 11:54
Official
Hello john786,

Thank you for making us aware of your complaint.
Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team