WM
William M

1 reviews | Active since Dec 2018

06 Dec 2018, 11:40

Bunch of Dishonest *****s, Can't honor their deals.

I placed an order for a deal on black friday (23 Nov) for a Nokia 8 Sirocco on a uChoose Flexi contract. The order was confirmed and a consultant phoned me back and confirmed the contract etc. A few days later I called to see what was happening with my contract and they said they are out of stock of the phone and they are awaiting new stock, fair enough. Now I contacted them again today (almost 2 weeks later) and they tell me that they wont be getting in any new stock of the phone and that they can't honor my deal, I must choose another deal, which non are that good. I also can't go look for other black Friday deals at other companies since all the deals are over now.

VODACOM are a bunch of dishonest *****s, they just offer these deals so people will go though the whole process of giving VODACOM their personal details so VODACOM can collect this information and use it in their call center and sell this information to other companies.

I will never purchase another vodacom product I will also strongly recommend another service provider to anyone that is with vodacom.

0
Replies (2)
Vodacom
Vodacom's reply06 Dec 2018, 14:40
Official
 
Dear Customer, 

Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
Vodacom Consumer Website Team        
WM
William M's update04 Jan 2019, 11:10
Reviewer Update
Hi, After going back an forth with Vodacom, they have honored the deal and have given me the original contract that I ordered for on Black friday.