CM
Craig M

1 reviews | Active since Mar 2009

06 Apr 2017, 17:06

Bunch of ****** thats why I moved to MTN - Still money debited off my account

<p>I have cancelled all my contracts withy Vodacom months ago and then in January still found it open and I am still billed. Went personally to the easgate store and the guy assured me it was cancelled again. Now it is April and I am still being billed. </p> <p> </p> <p>I doubt they will even bother to refund the moneies they have been billing me and if they are ever going to stop *****ing money from me but rest assured I am going to the onboradsman to reveal their ill practices.</p> <p> </p> <p>Terrible service deliveries and I hope I get this reolved with or without their help.</p> <p> </p> <p>Account number:<br />I ********** -0</p> <p> </p> <p>C.S Murugan</p> ********** <p> ********** 793</p>

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Replies (1)
Vodacom
Vodacom's reply07 Apr 2017, 07:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team