GC
Gavin C

1 reviews | Active since Jul 2011

07 Mar 2018, 12:51

Bunch of ******

Clearly vodacom is loosing so much money that they hold on to every contract like gold even those of deceased clients!!! Been trying to cancel my late Mom's contract with no joy. Cannot do it in store, Cannot do it over the phone. Have to send documents through but NOT one intelligent person working at vodacom so no one knows where to send the docs to, All i keep getting is talk to legal department which for love of money you cannot get to because apparently there is no number for them!!!!!

Come on Vodacom my mom is deceased for 2 months now surely you have taken enough from her!!!!

0
Replies (1)
Vodacom
Vodacom's reply07 Mar 2018, 13:00
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team