1 reviews | Active since May 2012
Bunch of ******
My contract had expired, and I went over the prepaid while there is a deal worth my money. While on prepaid, I loaded a couple of rands airtime before leaving the country on a business trip, with my roaming disabled. Upon my return to SA a week later, I discovered my airtime had been depleted completely when I turned on my phone to check my messages. I loaded more airtime, and again within 1 day, all of it has gone. I planned to take out a new contract with vodacom this weekend, however they won't see another cent from me. You can keep the money you stole, and shove it up your *** if you think I am giving your "highly rated" call center a go at getting my airtime back.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
