ZH
Zamokuhle H
1 reviews | Active since May 2013
05 Jan 2020, 19:12
Bunch of *********
**********, vodacom has allowed for the 2nd time a Sim swap on my number without my knowledge, last time my banking profile was hacked and I spoke to naseefa who said she has fixed it, but again 2 days ago a Sim swap was done on my number...vodacom are *********, and I'm never giving them my business. Thanks to mtn who protected my money and my profile.
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Replies (2)
Vodacom's replyOfficial
06 Jan 2020, 08:30Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply06 Jan 2020, 08:30
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
ZH
Zamokuhle H's updateReviewer Update
06 Jan 2020, 12:28Still have had no response from vodacom, the consultant dealing with me on Facebook seems to be clueless as to what to do, absolutely ridiculous service
ZH
Zamokuhle H's update06 Jan 2020, 12:28
Reviewer Update
Still have had no response from vodacom, the consultant dealing with me on Facebook seems to be clueless as to what to do, absolutely ridiculous service