Bunch of ***boys!!!!!!!!!!!!! Worst Service!!!

BUNCH OF ***BOYS!!!! I'm absolutely APPAULLED!!!!

Their customer service division is shocking!!! My husband was their first victim we spoke to a lady by the name of Zandile on Wednesday and she was assisting him to get a double deal offer which was the Huawei P30 Lite 2020 for R479 per month so she told him that it was only going to available on Friday as it is a Black Friday deal so they arranged a call back for 8am Friday 27/11/2020 which is today my husband made sure he was available and he waited.... and waited..... and waited!!!!!!!

Eventually he tried calling in he was passed from pillar to post and was told that because she started the application with him it was locked on her name and no one can helps us they will get her to call him back and the rude woman hung up the call while he was still talking.... Eventually the 5th time calling in we got through a guy by the name of Everton which then said their was no application made on his name and nothing had been done...My husband was shocked!!!! We had also been told that no credit vetting was being done and the Huawei promotional offer was no longer available!!!! What the hell is going on with you guys!!!!!! This is ridiculous!

Eventually I had spoken to the agent by the name Everton which was trying to helps us so I did the contract on my name which was a different offer and I was told that I was referred for credit vetting and I should get a message or call in an hour to confirm if I will be approved I had finished the call about 9:30 am..... Its 3:30 pm and I'm still waiting.... Now i was told credit vetting takes 48 hours this is absolutely disgusting! I am very shocked with the level of service!!!!!!!!!

They say word of mouth is worse than anything!!!!!!!! You guys need to fix you level of service you provide existing and new customers!