Bunch of cheats - vodacom canal walk

I have a mobile contract with Vodacom.<br> <br> I approached Vodacom for a 2nd line (a laptop/data contract). after 2 days customer service calls and visits back and forth over easter weekend to Vodacom, they came to the conclusion that the SIM card for the modem does not exist in their system (backend) hence the inability to connect. on their advise i returned the laptop and modem and simcard.<br> <br> 2days thereafter Vodacom debited R190 from my account. When queried they said it was a data connection charged (which didnt make sense because i no longer had the laptop and modem). I called and left message for an explantion. No one returned my calls. Weeks go by and by end April 2015 Vodacom debits full subscription fees for the data confract.<br> Upon enquiry at Canal walk, customer service staff and one off the floor managers said Steven Titus had in fact never cancelled the contract and I was reassured by one of the floor manager that she will personally lodge an enquiry and ensure that it gets attended to and that Steven will be copied on all copied on all correspondence. Its end of May 2015 and they charged me again for the data contract. I have literally ran out of options to get this resolved<br>