NH
Naelah H

1 reviews | Active since Oct 2020

28 Aug 2025, 11:59

Bunch of ******

I have been a Vodacom customer for as long as I can remember. I called support to find out how I can transfer my airtime or buy data for my husband who is also a Vodacom customer, only to find out that I can't because I am on a contract. This is really putrid service from Vodacom as you are limiting us from using our airtime that we pay for every month, as we please. I am very disappointed to know that this company is just as ******* as this government.

0
Replies (1)
Vodacom
Vodacom's reply28 Aug 2025, 14:28
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team