Bumbling Vodacom

<p>How poor can your service be before you go out of business. I supoose thats why they charge such exhorbitant rates, just to stay in business because their service sucks.</p> <p>I called their upgrades on 15 November and upgraded my contract, since then - NOTHING. No-one has called me back my phone never arrived. Whats going on? I call constantly but everyone I speak to says they will mail the relevant dept. (I cannot speak to that dept mysel) and get them to contact me but for nearly 2 weeks now nothing has happened. What the heck is going on. How hard is it for them to process an upgrade. The are completely inept, what a poor service offering from a lousy, uncaring company. They are truly useless.</p>