BULLY Vodacom!

Honestly Vodacom does NOT deserve a single rating! Cancelling a contract is THE worst experience. My contract came to an end end of April. I had been receiving endless calls from vodacom or representatives of vodacom asking me if I want to upgrade, or get cheaper contracts. In all these calls, my response was NO! I do not want a contract anymore I have enugh DATA and dont make much calls. Today I called the cancellations department, Wendy tells me that 24 months ago they told me I should call to cancel my contract. Why would they not remind me of that when I HAD TOLD them I DO NOT WANT their contract! I am told its because those people are not from Vodacom. She would not listen to my phone recordings, or call a manager to assist me. She moved my number to prepaid BUT FAILED to let me know that I will forgo my 10G of data and still get billed the remainder of my bill for the data and airtime that I have not used. NO one is getting back to me! THIS IS THEEE WORST service ever! I will not pay for something I did not use! They absolutely USELESS! They did the same on my other line! would not cancel it and continued to bill me! I do not deserve this treatment! I have not missed a single payment!