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Nontando N

1 reviews | Active since Feb 2017

30 Dec 2021, 22:59

Bull****ting People

So here's what happened today on the vodabucks store there was an offer for 60min together with 200mb I bought that only to find out only the data was allocated to me. I inboxes Vodacom on Facebook then was asked to screenshot my balance. First answer I got was the night owl that was on my balance was the minutes I bought lol that's bull cus I recharged on the 28 got night shift to use till the 5th I sent a screenshot of that, they came up with another story saying the data I bought was to be used in 60min wish was **** cus data was till 23:59 and I sent screenshot now no one is answering me cus they are out of stories please allocate me my 60 minutes and stop offering people what you can not give them. Again you Facebook person is very useless and clueless shame.

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Replies (1)
Vodacom
Vodacom's reply31 Dec 2021, 07:17
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team