TJ
Terino J

1 reviews | Active since Sept 2018

05 Sept 2018, 12:25

Bull**** experience

I have been trying to get ahold of the accounts department for the past 1 hour, however the call does not go through, I've been on hold. This is pathetic service from vodacom, and this is not the first instance. Please can someone call me to help me change my bank account details for you unhelpful people to debit my account.

Really a ****ty network provider. I regret my decision of choosing vodacom.

0
Replies (1)
Vodacom
Vodacom's reply05 Sept 2018, 12:31
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,