JB
Johan B
1 reviews | Active since Feb 2013
05 Mar 2020, 20:09
Bull****ing customers to ***** more money
I received a call from vodacom to say because I am such a good customer they are giving me additional data every month. I thought its too good to be true and told them I am not interested in more contracts and cost. Consultant assured me there will be no additional costs involved. Now you are adding 175 a month to my account. I AM NOT INTERESTED IN PAYING FOR MORE FREAKING DATA !!!!!!!! I. AM NOT EVEN USING MY CURRENT ALLOWANCE. I have been **** to take that **** of my account now!!!!!!
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Replies (2)
Vodacom's replyOfficial
06 Mar 2020, 09:47Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply06 Mar 2020, 09:47
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
JB
Johan B's updateReviewer Update
09 Mar 2020, 17:17Just more empty promises of "a consult will make contact". 3 days and not a single word from Voda**** yet.
JB
Johan B's update09 Mar 2020, 17:17
Reviewer Update
Just more empty promises of "a consult will make contact". 3 days and not a single word from Voda**** yet.