ZM
Zanele M

1 reviews | Active since May 2026

15 May 2026, 05:42

Bullies and ****

I took my phone to repairs since it had a sensor issue 3 months ago. I still could make calls and use normal. But because it was still under warranty I took it to repairs. I received sms that they are still waiting for spares, so I assumed that they will fix it. Later after 2 weeks I received a call from them, now I have to pay for this repairs, I went to the shop Anna claimed to be the manager, she refused that I speak to the store manager. She said he was in a long call. They are over charging for this phone but it was still under warranty when I took it to them. Please assist I do want to deal with Annah maruma or Werner Kruger. I have prove of everything

0
Replies (1)
Vodacom
Vodacom's reply15 May 2026, 07:33
Official
Dear Customer,
Thank you for making us aware of your complaint.Kindly be advised that a consultant will make contact with you in due course to assist with your query.***Please note*** Beware of phishing ****s.Vodacom will not contact you via Whatsapp to request your personal details
Regards,Vodacom Consumer Website Team