Bul**** ****** and disgusted1

I am dissapointed and disgusted with the treatment that Vodacom has afforded me.I 've been trying to cancel my contract with this company for many months but in vain.Vodacom at first claimed that they could only trace my request for cancellation from only October 2018 and it has been longer than that.From last year they have been saying they would send me quotes for the cancellation process.They have never done this,my monthly bill was then R2 100 pm,and I told them that I could not afford this anymore In January my debit order didn't go off,and again told them that I could not affordthe contract,but they continued billing me,by then I had converted to prepaid.I have been receiving monthly statements from this company and they all have a zero balance incl August I am currently applying for a bond,this is when I foud out that Vodacom was the hindering factor.I must have called over a dozen times,being sent from pillar to post and explaining the same things to diffent people in the same dept & units.I have spent hrs & hrs on the phone trying to get somesbody to hear my plight.Finally somebody gave me a refetence number *** and advised that someone will get back to me in 7 - 14 days.To my suprise I received 2 notices on my phone,1 saying that they would debitthe whole amount of +/- R8 200 that is still in dispute and they have further deactivated my number so no one can reach me.Now,I'm wondering if my case is still in dispute why then take these unprecedented and deeply immoral,unfair,unjust and *******.I stand to lose my chances of my bond being approved,because of their greed.

They are also claiming that I only cancelled my contract on 30 August which is another blatant lie.I have been challenging them to go to their phone recordings to probe my case,nobody has contacted me except for them closing my line and threatning to ***** my money from my account.I am disputing this account because I have long told them that Im cancelling because I cannot afford it,by theu are petsisting to victimise me because of thier greed and incompetence of their staff. I really need urgent help with immoral and greedy bullies.

L W Myoli Pretoria