1 reviews | Active since Feb 2011
Bul**** into taking a "special" contract!!
Sigh... Where do I even start with this pathetic excuse for a service provider?! This probably isn't a new thing, but phoning a client, telling them "you've been chosen out of 10 people for a special deal" is BEYOND pathetic. This company not only rips people off with their exorbitant (Google it) rates, but also through lying to unsuspecting clients. Bullying clients into signing up for new contracts are we? Then when you try to cancel it, every single call center agent sounds like they have an education level of grade 2, with an attitude that resembles that of someone who feels they owe you something. Elizabeth Mopedi, I am referring to you, Miss "Supervisor". Again, PATHETIC. Further to that, when asked about the particular contract and what "special" laptop it comes with, I am told "a Mecer". That's it. A name. Nothing else. No specs, nothing, because "eh, sorry sir... I don't know". Lovely. No wonder 90% of the ratings on here for this company is 1 out of 5. My goodness, even their NPS score is a NEGATIVE (-83) number. Sounds about right if you ask me. To whom it may concern... here is the order number I want cancelled with immediate effect: ***. In future, keep your ****ty "special" contracts for yourself.
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Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
