KM
Kathrine M

1 reviews | Active since Jul 2021

21 Jul 2021, 09:40

Bul**** by Vodacom

Good morning Kathrine Muick here. I had a phone call from a Vodacom consultant, but I am afraid it did not help at all. They insist I am in arrears for something I do not have any value for. They can only cancel the contract which I diligently paid for 24 months and now I am expected o pay R912 some odd for a contract I am not enjoying or using. Upon asking the consultant what exactly I am paying for, the response was just its the way the contract is . Can anyone imagine how many people caught like this? I think it is ********* and disgraceful. I would love to know how many people do return business with Vodacom. I must say I found it quite strange why I don't have any people on my contact list who have Vodacom as their service provider. Now I know. Not very ethical people.

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Replies (1)
Vodacom
Vodacom's reply21 Jul 2021, 11:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team