NZ
Nondumiso Z

1 reviews | Active since May 2015

08 Dec 2017, 13:12

bull ****

Let me tell you something you ****** **** network , u really *********** your customers and last time i brought my phone in because the screen was cracked and it had a free screen insurance it was hassle for you to fix it, it took you almost a month you wanted to rip me off because you don't have parts for Huawei ,i evn had to pay for an excess fee which was not included on the advert and this time again you think you will do the same as last time i won't pay R2100 that **** you telling me about stupid dents i booked my phone in for a charging issue not the *** you telling me about you just making an excuse because you don't have part for Huawei yet you put it under warranty knowing exactly that u don't have parts now you want me to pay, and i still have 9 months left for my contract to end , as from the end of this month don't even expect a payment i won't pay even if you lock my line it fine ill change the number but 1st I'll take this matter further i am going to SPEAK OUT i am tired of you this is totally harassment and i am sure they will be other people you have ****** that will come out

0
Replies (3)
Vodacom
Vodacom's reply09 Dec 2017, 08:38
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply11 Dec 2017, 09:16
Official

Good day Nondumiso,

Feedback has been given.

Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Lucian

NZ
Nondumiso Z's update14 Dec 2017, 08:38
Reviewer Update
I want a warranty void letter if you think ill let you get away with ripping people off you wrong i want to expose you on TV am certain that a lot of people who you have ********** will come forward