bull**** Services.

I had airtime of R93.00 from my monthly contact and R2.98 from my rechargeable airtime. When I checked this it was t 9:05 am and later around 3:30 to 3:45 pm I made the call that only lasted for a minute. At 7:05 pm I had to make the call and the was no airtime from my number. I called Vodacom. I spoke to a lady called Phumzile who told me that the their system is not picking up the transaction on my phone and she will call me after an hours that was at 7:05 pm.I wanted to speak to their manager and she called one, this stupid manager said she will email me all my call record and I will get it after an hours. I never receive a call back from the agent or receive the call records. At something pass 10:00 pm I called and I spoke to Noxolo who then told me that the is technical glitch only to people with the same package as mine and she will raise that issue with technical support team. How true is that? How do Vodacom have technical glitch only on the current contact planers? I had to call my son as I work in a call center too this why I had this contact. My son went to bed without hearing my voice. When I called at 10:00 pm I was on hold until Noxolo ended my call because the was no management available at that time. Before Vodacom calls me today I need whoever that will be dealing with this to listen to call calls I made yesterday. I want my airtime by 10 am today I am not going to waiting for 24 hours for something I pay for and you are going to compensate me for not using my airtime from 4:00 pm until today and the time I wasted. I now wasted another time to go to the store and only to be told that I need to call customer services to get the call records emailed. If this is not sorted by 10 am I will be taking this further. It will be good if I receive a call from the Divisional Manager to call me. I spoke to agent and team leader who are ***********. I am not talking calls from one of the two.