TP
Thembelihle P

1 reviews | Active since Nov 2019

08 Oct 2020, 17:49

BULL**** SERVICE

I am quite displeased with Vodacom and it's services. I have been with the company for a very long time but even after that they give **** service. I did an upgrade and my device was due on the 22nd of Sept and that was "brain surgery" as well. Finally when I get my delivery they deliver an incorrect package I would like a consultant to explain or rectify the error...It's either you take the phone back and deliver the correct one or I pay the same amount for the phone delivered or you cancel the whole package.

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Replies (1)
Vodacom
Vodacom's reply09 Oct 2020, 07:13
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team