Bull**** service

<p>Good day Vodacom</p> <p> </p> <p>I went into my local branch to get my upgraded on the first of June 2017. I received my upgrade and paid for my SIM swap same day, on the 5th my phine wasnt activated, went back to branch, was told I was still owing a payment. Arranged with vodacom to make a debit order on the 9th of June.</p> <p> </p> <p>On the 10th my phone was still not activated, when I went into the branch the indian gentlemen that tried to assist me was useless, couldnt say why it was not working and couldnt even contact the axcounts dept. At this point he told me to wait an hour. With no luck I left the branch only to return on 12th with the same bull**** answers. At this point I was almost gonna loose my temper, those guys where 10 seconds away from me gping berserk in the store. so left the branch again. If you still counting this is the 4th time driving to the branch and as a student this is a big waste of my fuel and time.</p> <p> </p> <p>Anyway way after dozens of calls and checking, the debit order did go through on the 9th. So on the 18th of June, I managed to speak to the assistant manager Arnold. And within 10 mins he had sorted out my phone and 4 hours later my phone was FINALLY was activated.</p> <p> </p> <p>I had no apologies or anything from vodacom. Please teach ur frontline staff on treat customers properly. Personally my family and I willnever you vodacom again because of this for a long time. </p>