Bull feses Service,help,attitude,customer care.....

<p>Hi</p> <p> </p> <p>I've been a vodacom customer for more than 10 years now, and today took all the respect. I'm on contract and receive a monthly amount on my phone which I use to buy data. I receive about R350. I bought a data bundle of 1GB for 1 week.If my calculations is correct a week from the 1st of the month will be the 8th? On the morning of the 8th of December 2016 I woke up to find that my data bundle has been depleted the second the calander turned to the 8th Dec. Never the less I then found out that I also do not have any airtime anymore as there was a """internet connection"""" during the evening I was asleep (on a website which cannot be verified, so I have no idea what internet connection this was) and this connection ate my airtime of R220.00 to a total value of R4.70. I phone costumer service to find out what happened, and quess what???they just told me there was a connection and furthermore pulled up their shoulder saying:"... Eish sorry sir..." after stating that I was charged at R0.75c per SECOND of megabit I apparently used and no further help was provided. I am surely going to stop my contract with vodacom as this is the ****test attitude I have EVER received from Vodacom in more than 10 years of LOYAL SUPPORT to them. If anyone from vodacom is reading this and will be able to solve my problem please contact me because I am very angry at the moment. It's only the 8th of December and Many more Chrismas wishes needs to be sent. </p>