LP
Lerato P

1 reviews | Active since Jun 2020

25 Nov 2022, 07:07

Bull****

Vodacom has the worst service in the world. I have been paying my account for over 2 years without missing any payments. My contract was expiring in August the 20th. I called vodacom and asked them to cancel as I do not want to continue business with them, then the consultant tried to convince me otherwise however I opted out. I then received SMSes that contract has been canceled. To my suprise on the 20th of September they deducted R250+ from my account without my consent. This is bull****. I reversed the transaction now they have blocked my account and telling me I owe +R500. This is crazy. My ***. Please contact me on ***.

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Replies (1)
Vodacom
Vodacom's reply25 Nov 2022, 07:54
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team