Bulelwa Theorine Somatamba (contract cancelled in 2021)

Item: Vodacom
Rating: 1
Author: Bulelwa G

Cancelled a contract within 7 days as per their terms and conditions. They confirmed it was cancelled they sent a courier and collected the phone. Now I get a letter from Attorneys saying I'm in arrears with Vodacom.

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Replies (1)

Vodacom's replyOfficial

01 Feb 2022, 16:32

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply01 Feb 2022, 16:32

Official