Buffering Vodacom 100mbps 🤬

Item: Vodacom
Rating: 1
Author: Laizan T

I got Home Internet of 100mbps and FUP of 2TB on data contract from Vodacom Black Friday special. I received the Huawei Router and New SIM card on the 12 of December 2023. The problem is that I don't even get a speed of 10/20mbps (on a speed test) and most of the time is buffering, 🤬🤬🤬🤬🤬also their customer care team on X (former twitter) are not helpful. I stay at one of metropolitan area in SA.

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Vodacom's replyOfficial

14 Jan 2024, 10:13

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply14 Jan 2024, 10:13

Official