DL
Dirk L

1 reviews | Active since Jan 2020

08 Sept 2022, 02:58

Buch of numnuts

*****s working there - Why I have complained about it before and I shall keep on doing so.

I have not signed on to retrieve bills and statements by through the web. No business I know of goes and looks for its invoices. It gets sent to them. If you tell Vodacom to send you invoice and statement they want proof it is you. So why did they then send it out if it is not me. Security check??? They should get their security check right before sending mail out to tell you to download your statement and bill. Just now they did send one to Valdimit Putin Bottom line - bunch on people working there that just push buttones and can not think. My recommendation - go back to school and learn to think

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Replies (1)
Vodacom
Vodacom's reply08 Sept 2022, 08:08
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team