DD
Dambisa D
1 reviews | Active since Jun 2019
03 Sept 2019, 13:57
BS SERVICE!
Have been paying three months for inactive Fibre! My Fibre has not been activated since my relocation. This is ****ty service!!! I want a refund. How can I be paying for a non existent service. *******! Poor service and lies
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Replies (2)
Vodacom's replyOfficial
03 Sept 2019, 15:31 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Sept 2019, 15:31
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
14 Oct 2019, 14:36Good day We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused. Our records indicate that your query is currently in hand with our Fibre Department and they busy working on it. Kindly allow the team to resolve your query. We apologize for the inconvenience and appreciate your patience.
Regards, Vodacom Consumer Website Team
Regards, Vodacom Consumer Website Team
Vodacom's reply14 Oct 2019, 14:36
Official
Good day We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused. Our records indicate that your query is currently in hand with our Fibre Department and they busy working on it. Kindly allow the team to resolve your query. We apologize for the inconvenience and appreciate your patience.
Regards, Vodacom Consumer Website Team
Regards, Vodacom Consumer Website Team