SC
Sue C
1 reviews | Active since Sept 2013
22 Dec 2020, 12:21
BS service!!
Black Friday deal was never processed. No communication on this. Upgrade again and phone was not delivered because their back office messed up order. Now been told that order has been cancelled! So I have to wait 48-72 hrs to reorder! This after placing upgrade order well in advance for xmas!! Been told that NO ONE can assist- even for store collection! This is utter BS and the service totally sucks
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Vodacom's replyOfficial
22 Dec 2020, 14:15 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Dec 2020, 14:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team