sC
stephan C

1 reviews | Active since Feb 2012

21 Jun 2017, 10:24

Brooklyn branch - Craig

<p>Absulote ******* service from brooklyn and particular the so called store manger Craig.</p> <p>Got a contract on a tab for my son, tablet not working after 3 weeks or so, booked it in waited over a month, they lost it then found it, so eventually we got it back Tuesday night, guess what not working, phonned Craig today...his reply "i am not losing my job to please you"????</p> <p>So could a area manger or someone more senior than this so called store manager phone me please.</p> <p>Cant pay for something that has never worked.</p>

0
Replies (3)
Vodacom
Vodacom's reply21 Jun 2017, 10:37
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply21 Jun 2017, 12:51
Official

Dear Stephan,

The matter is being addressed.

Regards,

Cassandra

sC
stephan C's update29 Jun 2017, 18:56
Reviewer Update

Still waiting for this te be resolved. Unit 3 months old has been in for repairs for about 7 weeks now, vodacom doging this issue. Will stop payment on contract now.