Broken Website

Ive been trying to change my banking details for some time but I get put on hold and dropped. Your branches tell me I need to call the call centre which is stupid. There was a feature on your website to rerun the debit order but its gone along with all other sense and logic. No matter how I click or go to any link I keep getting looped back to My Vodacom>Summary. I followed the new payment prompts as listed on your website but both FNB and Absa rejects with the same \account number unidentified"error. Fix this. Ive tried changing my banking details to avoid this but to no avail. It will also help immensely if you debit my account on the date agreed upon and not 3-4 days after. I will not go to a branch to pay. I will not do anything else until Ive spoken to a someone with some common sense. <br> <br> PS. My phone was broken and upon wanting to do a premature upgrade I was told I dont qualify. I will be changing to another network soon. <br> <br> Please dont give me a generic \""we are so sorry"