Broken S8+ Screen

brand new business contract taken out with vodacom for 1 and a half months, my mistake I dropped my phone and the screen broke.. tried to call vodacom but had no luck, was told to take it to the vodacom repair center which I did only to be told if I dont have insurance the device wont be fixed, also was told the warranty is 12 months but yet I have a 2 year contract. here I sit with a 1 month old broken phone which Samsung South Africa nor Vodacom can help me get repaired unless im willing to pay R5400.00. in the passed boken screens were covered now they not and the best part you only find out once your screen is broken. no special treatment for business contract yet MY business needs the phone and they will keep billing me. Thanks for NOTHING vodacom