dP
david P

1 reviews | Active since Nov 2009

08 Mar 2016, 09:42

Broken promises Part 4 of ? (87 days no response)

So day 87 and no response, still don't have my Samsung 3G watch that I ordered and have been paying for<br> <br> New issue<br> I got a sim & usb modem from Mid Jan. Brought my router & asked for a contract I could top up when it runs out and modem to use with the device. I explained I needed it to work straight away. After reconfirming the device would work when I set it up I left. After two trips to another store that did not know what was wrong and about an hour on the phone the tech lady said the card needs to be put into a mobile phone & activated, i explained i don't have a phone that fits the old normal sim size and would have to go to a store the next day.<br> <br> Get bill for additional R500, complain at Cresta and ask to again set to cut off when 2gb limit used. This month the bill is R5800 on a 2GB R200 contract. So now i have complained to headoffice, lets see what happens. <br> Ref A7-CYF9-XI38T<br> <br> Complaints<br> http://hellopeter.com/vodacom/complaints/offer-and-cant-deliver-***<br> http://hellopeter.com/vodacom/complaints/offer-sell-devices-that-cant-supply-part-2-of-***<br> http://hellopeter.com/vodacom/complaints/broken-promises-part-3-of-51-days-no-response-***<br>

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Replies (1)
Vodacom
Vodacom's reply08 Mar 2016, 11:36
Official
Hello davidpope,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team