RB
Ross B
1 reviews | Active since Nov 2012
19 Jan 2023, 17:04
broken promises
I have been down without fibre for 2 weeks now.After calling in more than once a day and getting broken promises,I still have no fibre.I tried calling to even cancel my fibre line and I was on the phone for half an hour being transferred from post to pillar until I eventually put the phone down.I hope they see this message and resolve this issue asap.
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Vodacom's replyOfficial
20 Jan 2023, 07:24Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Jan 2023, 07:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team