Broken promises

<p>I have contacted vodacom on 4 occasions to report very poor signal reception at my home. On 3 of these occasions I have been diverted to the technical department and been given reference numbers and promised that an appointment to visit my home to address the problem. Upon going through the process a 4th time and been given the same story but to date no visit to address the issue so the problem persists. This has been going on for more than a month. I am now desperate as I am missing important calls and will have to consider changing service providers if I don't hear from vodacom by the end of the week. </p>