Broken Promises

<p>Yesterday i called vodacom, to advise them there is somethinf wrong with my sim card, this sim gets used in a vodacom wifi route. I found out that they have given my sim nuumber to someone else and the data i bought was with that person. The agent tells me i should call this person to get my money back, i asked if she is f***** crazy this is south africa what person in their right mind will do that. She couldnt give me a ref no, eventually solutions calls me to tell me they can re-imburse me but only data which im fine with but their is a catch i need to go to a store to get a sim card which took me 30 minutes to get at a store. Today i call them back did everything they needed me to do, to find people are cold transferring and no one can help me there is no notes from the solutions person and there and my ref number is useless.</p> <p> </p> <p>Today i spent 40 minutes on a call and no luck i dropped the line because its my money that is getting wasted. The vodcom team i called falls under Merchants south africa and they a bunch of useless characters.</p> <p> </p> <p>I want my money back.</p>