UR
Ugene R

1 reviews | Active since Aug 2016

09 Aug 2016, 10:13

Broken Promises

<p>Geeez i can sit here all day and complain about Vodacom, instead i will now complain to the consumer ombudsman, i have been told numerous times that my complaint has escalated to senior management that will phone me back, still waiting, yet i follow up everytime with just no answers, also being declined my rightfull recordings I had with Vodacom. thanks Vodacom for disconnecting my services, i am sure the ombudsman will like hearing my story.</p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply10 Aug 2016, 05:41
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,