FR
Frans R
1 reviews | Active since Jul 2011
15 Dec 2020, 09:27
Broken phone no upgrade thats due next month
I enquired about an upgrade a while ago I requested Vodacom if I can upgrade not so early as my upgrade is due next month and i'm stuck with a broken phone that's why you haven't been able to reach me via phone but what is another month let him wait it out. Please contact me via email as i'm unable to answer a phone.
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Replies (2)
Vodacom's replyOfficial
15 Dec 2020, 10:53Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Dec 2020, 10:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
FR
Frans R's updateReviewer Update
17 Dec 2020, 08:53Still no help from Vodacom don't care about its customers as long as you keep on paying
FR
Frans R's update17 Dec 2020, 08:53
Reviewer Update
Still no help from Vodacom don't care about its customers as long as you keep on paying