yH
yvonne H

1 reviews | Active since Apr 2017

15 Apr 2017, 18:08

broken phone (4months old) CAT S30

<p>The hole of 03-2017 my phone was in for repairs, everytime they said they did a softwair update, the ploblem is still the same , every now and then no service, the hole day today , we are paying for the phone, but no use. Vodacom is not helping ...... please help</p>

0
Replies (2)
Vodacom
Vodacom's reply16 Apr 2017, 06:28
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply21 Apr 2017, 14:09
Official

Hi Paul

As discussed, the matter has been addressed.

Regards,

RJ