Broken phone !!

I don't usually do this, but this is pathetic.

I have a contract with Vodacom , so my iPhone started having problems and because it's still under warranty, being under 1 year, I booked it in at my nearest Vodacom branch, a few days before the warranty date expired, to be repaired. The lady who helped me was very friendly and helpful, and we switched of the find my iPhone on all my devices.

The phone was send back a week later, with the screen protector broken and the lady informed me that the Tecnicions send it back because the Find my iPhone was not deactivated. Which did not make sense because the lady switched it of herself.

I could not get to the branch, because I were out of town for just over a week, to type in my password etc. to show that it is deactivated.

So when I got back into town, I went to Vodacom, we checked on the computer and indeed it was deactivated !

So we send it back to the repair center, and this time, after 3 days , they had send it back again , just to tell me that it is no longer under warranty !

The whole time the phone was at Vodacom , and I had informed them the first time around that I will be out of town. Now , because I could not get to Vodacom in time, they tell me that it is no longer under warranty.

Really upset with Vodacom!