BM
Bongani M
1 reviews | Active since Mar 2021
04 Feb 2023, 10:34
Broken payment arrangement
I had a payment arrangement with Vodacom after having made half payment on my account but now they have disconnected my service. Even though I made the effort to call them and request a payment arrangement. This is just not on.
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Vodacom's replyOfficial
05 Feb 2023, 16:11Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Feb 2023, 16:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team