1 reviews | Active since Jun 2014
BROKEN CONTRACT AND NO RESOLUTION
HI<br> PLEASE SEE COMPLAINTS BELOW,I SENT MANY COMPLAINTS INTO VODACOM BUT UNTIL TODAY SO MANY MONTH NO ONE HAS RESOLVED THE PROBLEM,CALLED ME AND GIVEN ME WHAT THE PACKAGE ENTITLES,I HAVENT BEEN GETTING MY NIGHT DATA FOR ABOUT 4 MONTHS NOW AND VODACOM DOESNT EVEN CARE THEY Make me pay for NOTHING<br> Hi<br> <br> During the holidays i have picked up that i have not been receiving my data during the night as per the promotion.<br> <br> I did confirm on the day i took the contract and was advised that it does come with the 500mb data from 12-5 and 500mb during the day.<br> <br> Hi Zunaid<br> <br> Hope you well<br> <br> Vera called me like two or three weeks back and advised that she will get back to me she was awaiting approval but i feel this is totally unfair where i am loosing my night data for three months now and I'm paying for it, I want this data that i missed out from the beginning to be sent to me and i be sent every month as per the contract signed.<br> <br> I confirmed many times with the consultant and your manager and was told it includes night owl, as per the pamphlet as well.<br> <br> Whether it was a mistake or not I signed the contract and signed it as per the package so i would like to receive what was said and told and advised
Thank you for the posting.
The matter has been escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Best regards,
Thank you for the posting.
The matter has been escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Best regards,
