CM
Charl M
1 reviews | Active since Apr 2021
20 Nov 2023, 17:58
Broken cable and nothing has beenafter 5 days
Day 5 on no fibre. Have been escalated daily but no one gives me answers on when it wil be fixed and not a single finger has been lifted at the site where the cable has broken.
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Vodacom's replyOfficial
21 Nov 2023, 07:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Nov 2023, 07:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team