AE
Andrea E
1 reviews | Active since Apr 2018
08 Oct 2021, 16:19
Brokeback VVM
Okay Vodacom, it's not funny anymore. You gotta get VVM off my back. I canceled my contracts twice, ref 1-***8 261. Please, I am begging you, GET VVM TO BACK OFF!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
09 Oct 2021, 12:34 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply09 Oct 2021, 12:34
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
12 Oct 2021, 13:34Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Please note we have relogged a request for a credit, so that the amount of R286.97 can be cleared and account updated.
Apologies for any inconvenience this may have caused. Regards Consumer Website Team
Apologies for any inconvenience this may have caused. Regards Consumer Website Team
Best regards,
Vodacom's reply12 Oct 2021, 13:34
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Please note we have relogged a request for a credit, so that the amount of R286.97 can be cleared and account updated.
Apologies for any inconvenience this may have caused. Regards Consumer Website Team
Apologies for any inconvenience this may have caused. Regards Consumer Website Team
Best regards,