Broke unhappy customer

The Vodabucks rewards are a total sham! I have spent so many vodabucks for a free course in beauty! Really now? a free course for spending money on vodacom. Then where is the announcement for the big prizes winners? You could just announce that the winners has been selected so that we the unlucky winners, can stop hoping. Another pain I have is the rewards you give. 58% of your clients does not have a Nando's or crispy creme close to them. Consider your clientele dempgraphics. You do have all that data and you are not going to tell me it is random.