SvdM
Sandra van der Merwe
1 reviews | Active since Aug 2015
11 Feb 2016, 14:40
BROADBAND FOR BUSINESS NIT WORKING
I HAVE NOW BEEN COMPLAINING FOR MORE THAN 2 WEEKS TO VODACOM CONSULTANT THAT WE ARE BATTLING WITH OUR NETWORK. WE ARE AN ONLINE DRIVEN BUSINESS. I CANT GET THROUGH TO THE CALL CENTRE AND WHEN THEY DO EVENTUALLY ANSWERS THE CALL THEY DROP THE PHONE IN MY EAR!!!!! THE BUSINESS SECTION DOES NIT ANSWER PHONES EITHER! HOW DO THEY EXPECT NE TO CONDUCT BUSINESS. THE FACT THAT THEY ARE NOT WILLING TO ASSIST IS SUPER ANNOYING.
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Replies (1)Vodacom's replyOfficial
11 Feb 2016, 15:58Hello SandravdMerwe01,
Thank you for taking the time to voice your concern about the level of service received.
A consultant will make contact with you in due course to assist with your query.
Kind regards
Vodacom Consumer Website Team
Thank you for taking the time to voice your concern about the level of service received.
A consultant will make contact with you in due course to assist with your query.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply11 Feb 2016, 15:58
Official
Hello SandravdMerwe01,
Thank you for taking the time to voice your concern about the level of service received.
A consultant will make contact with you in due course to assist with your query.
Kind regards
Vodacom Consumer Website Team
Thank you for taking the time to voice your concern about the level of service received.
A consultant will make contact with you in due course to assist with your query.
Kind regards
Vodacom Consumer Website Team
