1 reviews | Active since Jan 2014
**** Broadband "Business" Internet connection
My daughter is in Wellington studying so she needed Internet and I decided on a Vodacom business LTE "broadband" hoping that I would get a tad better service if it was "business" package.
Okay there were issues in activating the sim but I am a patient person so things go wrong sometimes but that is okay.
Tested it @ home and it gave me 25 Mbps d/l speed ... good enough and I installed it in Wellington and the "broadband" managed at a stellar 0,6 Mbps according to speedtest and the glacial experience on Youtube.
So I log a request and enter the hellhole that is Vodacom "support" ... they have remote access to the router and it can tell them exactly how **** the connection is , so why do they call me while I am miles away from Wellington to be near the router.
And don't give me the **** of rebooting it and watch lights blinking ... this is simply something a clueless amateur would suggest working through a checklist.
I need to speak to somebody who knows what is going on.
How do I cancel the contract ????.
I am still waiting for the "consultant" to contact me ... clearly my understanding of "in due course" rather differs from Vodacom's and they are operating in a different timezone where their support pixies are located.
I am still waiting for the "consultant" to contact me ... clearly my understanding of "in due course" rather differs from Vodacom's and they are operating in a different timezone where their support pixies are located.