1 reviews | Active since Jan 2018
Broad daylight *******
Vodacom, kindly stop robbing us with our data I will complain even if it's small data. Early hours of this morning 3:30am Saturday when I knocked off from work I bought 100 mb , reason being I need to communicate with family that I'm on my way it went in and out in a minute. I complained on Facebook and I got the worst service from whoever is on your FB page. That person requested a whole life of information which I provided,he kept on asking for same information again and again only for him to tell me the feedback is final I used the data regardless of me saying it went in and out. Fast forward I bought 250 mb in the afternoon,I left my phone went to neighbor, when I came back I found 2 messages ,u have less than 81mb then u out of data without me being on the phone. Vodacom listen here whether we but through airtime advance or not we still pay and are gonna pay ,y'all can't continue robbing your customers data . Your agents couldn't even say your data was used on this app ND this app ,he couldn't care less . I want my data back ,then I'm gonna pay what I owe you so we can part ways bcos honestly as a customer of more than a decade , your service is pathetic
Regards
T Sewpal ***
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
