Bring Back the Signal

I've tried to get my query resolved, to no avail. I ported to Vodacom in January (after being with MTN for over 20 years, starting as a high school student in 1994). I am starting to regret the decision to change networks.<br> Right now I cannot connect with anyone. I am unable to receive or send messages, emails, or make calls. The speed is appalling and I cannot download anything or access the internet without \timing out". It doesn't make sense as to why I've chosen the Red Advantage package"